Service
The quality of service offered by JMA is undoubtedly one of its outstanding features and one of its key business values.
The team of professionals at JMA accompany their customers throughout the process. They provide a comprehensive pre-sales service to offer advice on the solutions that best meet the needs of each customer. This is one of the reasons why leading lock manufacturers and thousands of hardware and locksmithing professionals around the world trust in JMA.
The capacity and highly automated JMA warehouse is another fundamental aspect of the JMA service. It guarantees a swift and flexible response to orders with excellent delivery times.
But the JMA service does not stop once a sale is completed. Quite the opposite, it is raised to the next level. The professionals in the Technical Assistance Service (SAT) offer their extensive experience to customers in order to help resolve any problems, either remotely (using such IT tools as TeamViewer) or even in person when circumstances require.
